Websites, Ads & IT support – Toowong & Inner West

Grow your business. Fix your tech. Keep moving.

ThatGermanGuy helps businesses and home users in Toowong and nearby Inner West suburbs with practical digital advertising, modern websites and reliable IT support – explained clearly and handled locally.

20 years of IT experienceBased in ToowongFriendly, direct support

Google & Facebook Ads

Campaigns, landing pages and tracking for local growth.

Websites & eCommerce

Fast, modern pages built to make the next step easy.

Computer & IT Support

Remote or on-site help for laptops, phones and systems.

20 yearsHands-on IT experience

LocalToowong & nearby suburbs

FlexibleRemote and on-site help

PracticalClear solutions, no jargon

How I can help

Websites, digital advertising and IT support in Toowong & Brisbane's Inner West

One local contact for the digital tools that help your business run smoothly and attract new customers.

Google & Meta advertising

Reach people who are searching now and build demand with focused Google, Facebook and Instagram campaigns.

Explore advertising services >

Website & shop design

Modern, mobile-friendly WordPress websites and eCommerce pages that explain your offer and support enquiries.

Explore website design >

Computer & device support

Help with Windows, Linux, laptops, smartphones, networks, setup, troubleshooting and everyday technology problems.

Ask about IT support >

Practical website and IT help, without the jargon.

Remote or on-site support that fits the problem.

Need more customer enquiries?

Turn Google and Facebook into practical growth channels

Get a focused campaign plan, conversion tracking and a landing page built around the action you want customers to take.

Hi, I'm Ben.

I am the person behind ThatGermanGuy. I combine a technical background with practical website and advertising support, so you get one clear point of contact instead of several disconnected suppliers.

Qualifications & Certifications

Google IT Support Professional Certificate, completed through Coursera in August 2024. Select a screenshot to enlarge it.

Made in Germany. Based in Toowong.

Fast, reliable and straightforward

I have spent 20 years solving IT problems and helping people use technology with confidence. Every recommendation should make practical sense for your situation.

Master’s degree in Computer Science and a Google IT Support Professional Certificate.
Local on-site support from Toowong, generally within about a 15-minute drive.
Connected expertise across advertising, WordPress, eCommerce and IT systems.
No solution, no pay for eligible troubleshooting work when I cannot fix the problem.

IT support pricing

Clear help when your technology gets in the way

Advertising and website projects are quoted separately after a short conversation. IT support uses the straightforward rates below.

Remote support

Phone / Remote

/ minute

15-minute minimum. Ideal for quick troubleshooting, setup and guidance.

Most common

On-site business hours

$129

/ hour

60-minute minimum for homes and businesses across the local service area.

Urgent support

On-site after hours

$160

/ hour

60-minute minimum for support outside regular business hours.

Useful reading

Practical ideas for a stronger online presence

Start with these guides for Brisbane small businesses.

Small business websites

5 Essential Features Every Small Business Website Needs to Succeed

Read the guide >

Website redesign

The Top 5 Signs It Is Time to Redesign Your Website

Read the guide >

Brisbane web design

How to Transform Your Online Presence With Professional Web Design

Read the guide >

Frequently asked questions

Working with ThatGermanGuy

Quick answers about local support, websites and advertising.

Which areas do you service?

On-site IT support is focused on Toowong and nearby Inner West suburbs such as Auchenflower, Taringa, St Lucia, Indooroopilly and Milton – generally within about a 15-minute drive, depending on traffic. Remote support, website work and ad management are available beyond that local on-site area.

Can you manage my ads and improve my website?

Yes. Campaigns work best when the ad, landing page and conversion tracking are connected. I can review the full path from the first click to the customer enquiry.

Do you build online shops?

Yes. I build WordPress and eCommerce websites for service businesses, local shops and businesses that want to sell products, vouchers or packages online.

Do you help home users as well as businesses?

Yes. IT support is available for both home users and businesses, including computers, laptops, phones, software, networks and new-device setup.

Matt H

Ben is an excellent IT guru. He helped with both my Android and Windows software issues. I highly recommend his services.👍

Richard Hyde

Ben is always helpful. He has completed a number of projects successfully. Thank you.

elspeth hyde

Very friendly service with German precision and efficiency. Highly recommended

Southern Cross Roofing Co

We connected with Ben to design, build, and launch our website and honestly, he absolutely nailed it. We were a brand-new company starting from scratch with zero content and no existing website. Ben made the whole process seamless from start to finish and created something that truly reflects who we are as a business. His pricing was more than fair, and his patience with us (while we got our heads around everything) was next level. He didn’t just build a website he made sure we understood it, so we can confidently manage and update it ourselves. On the rare occasion we get stuck, Ben jumps in straight away and sorts it no fuss, no delays. If you’re looking for someone reliable, skilled, and easy to work with, we couldn’t recommend Ben more highly.

lijean beier

That German guy was enthusiastic, efficient and able to solve all our website issues. Thank you Ben!

Joanne Laundon

The new computer was set up with transfer of what we needed within an hour. Great service and advice was such a pleasant experience. Could not recommend highly enough. Thank you

Andrew 2 Gormley

Fantastic support. We had a very difficult phone software issue. Benjamin identified the issue very quickly and we left smiling soon afterwards.

Le'Artisan Bakery

Great work with reasonable price.

David Woodard

Laptop was not loading Windows so was not usable. After dropping off, the laptop was fixed quickly and is now working properly. Would recommend.

Cameron D

I had a unique need for data analysis. Ben was one of only a few people willing to take on the work. He investigated options and executed the work quickly, providing great value. I would not hesitate in connecting with him for any of my future IT and computer needs.

Verified by Trustindex

Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

ThatGermanGuy

Grow your business. Fix your tech. Keep moving.

Google & Facebook Ads

Websites & eCommerce

Computer & IT Support

Websites, digital advertising and IT support in Toowong & Brisbane's Inner West

Google & Meta advertising

Website & shop design

Computer & device support

Turn Google and Facebook into practical growth channels

Hi, I'm Ben.

Qualifications & Certifications

Fast, reliable and straightforward

Clear help when your technology gets in the way

Phone / Remote

On-site business hours

On-site after hours

Practical ideas for a stronger online presence

5 Essential Features Every Small Business Website Needs to Succeed

The Top 5 Signs It Is Time to Redesign Your Website

How to Transform Your Online Presence With Professional Web Design

Working with ThatGermanGuy

Trusted by local customers

Ready for practical help?